If you simply change your mind or have made the wrong choice of beads you can return the products. Unused goods must be returned within 10 days, in the original sealed packaging and all postage costs are to be paid by the customer. Unwanted items may be returned for a refund, as long as they are received back in a new condition within 10 days of receipt.

Please note that postage is non refundable and you are responsible for return postage. Sorry, but no refunds ten days after delivery confirmation date. If you receive an item and change your mind and wish to exchange it for another item, you may return the item, but you must first contact us by email to arrange an exchange. You will be responsible for the return postage as well as postage for the exchanged item.